Which role involves transmitting information to individuals or groups outside of the manager's organization?

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The role of a spokesperson is crucial for any manager as it involves effectively communicating and transmitting information to individuals or groups outside their organization. This function entails conveying messages, updates, or responses on behalf of the organization to external stakeholders, such as the media, the public, or other organizations. It serves to maintain the organization's image, build relationships, and ensure transparency, allowing the manager to represent the interests and perspectives of their organization outside its walls.

In contrast, a figurehead primarily engages in ceremonial duties and represents the organization in formal settings. The leader role focuses more on guiding and motivating team members within the organization, while the monitor role involves gathering information and assessing both internal and external environments without a specific focus on communicating outwardly. Thus, the distinct function of transmitting information outside the organization is characteristic of the spokesperson role.

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